Customer care

For car maintenance, Budget has three specialized service shops: in Río Segundo de Alajuela, in Paseo Colón and another one in the office nearby the Liberia airport to offer the service to all cars of the fleet.

These shops are equipped with the machinery and tools necessary to maintain the cars in the optimal conditions for rent. Moreover, they offer emergency service 24 hours a day through two free phone lines for customers.  For this service, they have a platform tow truck and specialized mechanics.